Terms of Site Use and Payment Processing

1. Scope of Terms 

These terms govern all payments made through the SmarterGuest internet application of participating hotels.

2. Acceptance 

You accept these terms on behalf of all members of your party.

3. Payment Processing for Participating Hotels 

By logging in to the SmarterGuest application of a participating hotel, you will be able to check your party’s account balance and use your credit card to make online payments towards your outstanding balance. Please be aware that charges are updated daily and they may not reflect recent transactions. If you want to pay your balance in full, you will have to call the hotel reception to confirm your total outstanding balance. You will be able to make partial payments towards your balance and also you will be able to pay with different credit cards. You must have sufficient credit balance on the credit card to complete the transaction.

4. Secure Payment Processing 

The card and guest information collected from the internet booking engine are protected and securely transmitted by Authorize.net.

5. Card Fraud Control 

To protect credit card holders, the guest is required to present the credit card that will be used in making the online payment and a matching valid photo ID prior to making an online payment.

6. No Liability 

Neither SmarterGuest, nor its parent company CB4, Inc, nor the participating hotels  nor any of our directors, employees, affiliates or other representatives, will be liable for loss or damages arising out of or in connection with your use of any information, products, services and/or the materials offered through this internet application, including but not limited to, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, or any indirect or consequential loss or damages.

7. Interactive Use of this Site

SmarterGuest may provide you with forums ("Interactive Forums") that enable you and other third parties to post information and reviews of your travel experiences or other associated content ("Content"). You agree that any use of the Interactive Forums shall (i) be at your own risk; (ii) not include publication on the Site, through any method or format, of Content that infringes upon the rights of any party, including any intellectual or proprietary rights; invades the privacy rights of any party; is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, abusive, inflammatory, fraudulent or otherwise objectionable as determined in Operator's sole discretion; and/or contains viruses or other harmful files. SMARTERGUEST, ITS PARTICIPATING HOTELS AND/OR EMPLOYEES WILL NOT BE, RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSS, CLAIM, INJURY AND/OR DAMAGE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF OR EXPOSURE TO THE INTERACTIVE FORUMS, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF OPERATOR AND/OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSSIBLIITY OF DAMAGES. You grant to Operator and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to amend, remove, delete, supplement, publish, distribute, translate, reproduce, and publicly display the Content without notice to you or any third party. Operator has the right to treat the Content as non-confidential and Operator has no obligation to amend, remove, supplement, publish, distribute, translate, reproduce, and publicly display, or offer payment for the Content

8. Governing Law 

The laws of the State of Florida, USA, govern the Terms and any agreements herein. You hereby consent to the exclusive jurisdiction and venue of courts in Florida, USA in all disputes arising out of or relating to the use of this Site. Any rights not expressly granted herein are reserved in accordance with applicable laws.

9. Legal Notices

Legal notices to Operator shall be sent to: SmarterGuest, 990 Biscayne Boulevard, Office 502, Miami, FL 33132, USA.

10. Privacy Policy 

All information collected are used only to secure the online payment. No data is shared with any third parties.